Q: How do I select a promotional products company?

A: There are thousands of businesses claiming to produce promotional products, so as with all purchases, do your research, if you select online company be sure that they offer LIVE customer service to support you and your order. All of the companies you are searching are distributors and typically do not manufacture the items you are interested in. Industry experience is MOST important as well as customer service. Ask them, how long has your company been in the promotional products industry, what suppliers do the work with? A good distributor should be able to provide you the answers to these questions. The distributor/ supplier relationship is very important as these manufactures will produce your product for the distributor.

Q: Typical art formats accepted by abcgifts.com?

A: Adobe Illustrator Vector Art,Adobe Photoshop .eps files, Corel Draw, PDF. Please contact us to discuss artwork requirements. 866-369-5951

Q: What is an Over run or Under run?

A: Most of our suppliers will produce an extra 5 % of the items ordered to account for possible print issues. An order within these specs is considered complete and the invoice will reflect the actual number of pieces shipped. An under run is the rare case in which fewer items are produced. You can request an exact number of products, but in some case this may cost more. Please contact us to discuss this question in more detail. 866-369-5951

Q: Why a Minimum Order?

A: Promotional product suppliers set minimum order quantities to insure their best pricing. For example, to produce one imprinted coffee mug the price may be $4.00 each, whereas if you order 72 imprinted mugs the price may be $1.00. It typically is determined by the amount of time it takes to set up the job.

Q: Why Set-up Charges?

A: Set up charges cover the artwork preparation required to create the screen or media needed to produce a promotional product. It also covers the actual screen and is a ONE TIME charge. If an exact reorder occurs there is no set up charge.

Q: I need my item by a certain date?

A: Please be sure to indicate your exact in hands date. Typically promotional products can be produced within your time frame. ABCGIFTS.COM offers 24 hour shipping on thousands of products. Contact us to discuss this question in more detail. 866-369-5951.

Q: Why Should I consider Promotional Products?

A: Imprinted promotional products are the lifeblood of any effective marketing plan. Need help building your brand? Growing your customer base? Looking for a promotional marketing solution to increase awareness of your product or service? Look no further than ABC - industry recognized, top ranked, and customer driven.